Your Privacy Is Our Responsibility
Your personal information is fully protected at abc77 — this policy explains in detail how we collect data, why we collect it, and how we keep it secure.
Introduction & Purpose
abc77 is a trusted online gaming platform in Bangladesh. Using our services requires you to provide certain personal information. This privacy policy explains how abc77 collects, stores, processes, and where necessary shares your information with third parties. This policy applies to all registered users, prospective users, and everyone who visits our website.
By using our services, you agree to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.
This privacy policy has been prepared in accordance with applicable data protection laws and cybersecurity regulations in Bangladesh. abc77 is committed to protecting your information.
What Information We Collect
abc77 only collects information that is necessary for the proper operation of our services. The types of information are as follows:
2.1 Identity Information
- Full name and date of birth
- National ID or passport number (for identity verification)
- Mobile number and email address
- Bangladeshi address (including district and division)
- Username and password provided at account creation (encrypted)
2.2 Financial Information
- bKash, Nagad, Rocket, or Upay account number (for transactions)
- Bank account details (for bank transfers)
- Deposit and withdrawal transaction history
- Wallet balance and bonus balance
- Date, amount, and method of each transaction
2.3 Technical & Usage Information
- IP address and device type
- Browser and operating system information
- Cookie and session data
- Login and logout times, session duration
- Which pages you visited and how long you stayed
- Referral source (where you came from when you arrived at our site)
2.4 Gaming Activity Information
- Game history: number of games played, bet amounts, win/loss records
- Preferred game categories and specific games
- Bonus and promotion usage history
- VIP level and points information
- Responsible gaming limit settings (if applicable)
Purpose of Data Use
abc77 uses your information only for the following legitimate purposes:
3.1 Account Management & Identity Verification
We use your identity information to create, manage, and secure your account. This includes account verification (KYC process), age confirmation, and fraud prevention. Users on abc77 must be 21 years of age or older — identity document details are verified to confirm this.
3.2 Transaction Processing
Financial information is used to process your deposit and withdrawal requests. abc77 ensures fast transactions via bKash, Nagad, Rocket, Upay, and bank transfer. For withdrawals, funds generally reach your account within 15 minutes to 2 hours. Verifying your payment method details is essential to this process.
3.3 Providing Customer Support
We use your contact information to communicate with you effectively and resolve issues. abc77's support team provides service in Bengali and English via live chat and email, 24 hours a day, 7 days a week.
3.4 Security & Fraud Prevention
Technical data and gaming activity information are analyzed to keep our platform secure and to detect and prevent illegal activity (such as money laundering, creating multiple accounts, and fraudulent bonus abuse). abc77 keeps all data secured through SSL encryption.
3.5 Service Improvement & Personalization
By analyzing your gaming preferences and usage patterns, we make more relevant game recommendations and create a better experience for you. This information is analyzed in aggregate — it is not shared with anyone at an individual level.
3.6 Compliance with Legal & Regulatory Obligations
Information is stored and used as necessary to comply with applicable laws and follow the directives of legitimate authorities. This includes retaining records of financial transactions.
Cookies & Tracking Technologies
abc77 uses cookies and similar technologies to improve your browsing experience and ensure the platform functions correctly. Details on the different types of cookies are provided below:
Essential Cookies
These cookies are essential for the basic functionality of the platform. They are used to maintain your login session, ensure security, and save form data. These cookies cannot be disabled, as doing so would prevent the platform from working properly.
Functionality Cookies
These cookies remember your preferences, such as language selection and other personalized settings. They make your return visits more comfortable.
Analytical Cookies
We want to understand how users use our platform. These cookies collect anonymous information about overall usage patterns, which helps us improve our services. No personal identity is stored here.
Cookie Controls
You can manage cookies from your browser settings. However, disabling essential cookies may limit our services. Contact us to learn more about cookies or to change your preferences.
Sharing Information with Third Parties
abc77 does not sell, rent, or provide your personal information to third parties for commercial purposes. However, information may be shared in the following specific circumstances:
5.1 Payment Processing Services
The necessary transaction information is shared with bKash, Nagad, Rocket, Upay, or banking institutions to complete your transactions. This information is used solely to process the specific transaction and is governed by the respective payment institution's privacy policy.
5.2 Technology & Service Providers
We work with trusted third-party technology providers for server hosting, data analysis, security services, and customer support software operations. All such providers are bound by abc77's strict privacy agreements and may only access data for specified tasks.
5.3 Legal Obligations
Information may be provided to authorities if required to comply with applicable laws in Bangladesh and court orders. In such cases, we provide only the information that is legally required.
5.4 Business Changes
If there is a major change to abc77's business operations (such as a merger or acquisition), information may be transferred while ensuring users receive protection consistent with this privacy policy. We will notify you before any such change.
Important: Under no circumstances does abc77 sell or rent your information to advertising agencies, brokers, or data marketplaces.
Data Security Measures
abc77 has adopted industry-standard security measures to protect your information. Our security framework is as follows:
SSL Encryption
All our web connections are secured with 256-bit SSL encryption. All information transmitted between you and our servers remains in encrypted form.
Password Protection
Your password is never stored in plain text. We use advanced hashing algorithms to secure passwords so that no one can read them.
Access Controls
Among our staff, only authorized personnel can access the specific information needed for their designated tasks. All access is logged and monitored.
Regular Security Reviews
Our systems are regularly tested for security vulnerabilities. Any vulnerability identified is resolved immediately.
Data Backup
Regular backups are taken to keep your information safe, and the backups are stored on separate, secured servers.
Fair Play Assurance
abc77 is a fair play platform. Gaming data is not manipulated in any way, and all outcomes are determined by a verifiable random number generator.
Your Rights & Choices
As an abc77 user, you have several important rights over your own information:
7.1 Right to Access Information
You can find out at any time what information we hold about you. You can view most information directly by logging into your account. For more details, email [email protected].
7.2 Right to Correct Information
If any of your information appears to be incorrect or incomplete, you can request a correction. Accurate information will be updated after your identity is verified. Contact us via live chat or email to request a correction.
7.3 Request to Delete Information
You can request that your personal information be deleted. However, please note that we have a legal obligation to retain certain information for a specified period to meet legal requirements. If there is an active account or ongoing transactions, it may not be possible to delete that information immediately.
7.4 Opting Out of Marketing Communications
You can remove yourself from marketing emails or notifications. Each marketing email will include an option to unsubscribe. However, it is not possible to stop important transaction-related communications.
7.5 Right to Close Account
You can request to close your abc77 account at any time. Once the account is closed, active processing of your information will stop. However, some records will be retained for a specified period as required by law.
Data Retention Period
Active Account Information
All information is retained for as long as your account remains active. For inactive accounts, data retention is subject to periodic review.
Transaction Records
Records of financial transactions are retained for a specified period in accordance with applicable law. These records are used for resolving financial disputes and for legal purposes.
Information After Account Closure
Even after an account is closed, some information is retained due to legal and regulatory obligations. However, this information is not used for any active service and is kept under additional protection.
Protection of Minors
abc77 is for users aged 21 and above only. We do not knowingly collect information from anyone under the age of 21. An age verification process is followed at the time of account registration.
If we have collected information from an individual and later learn that they are under 21, we will immediately close that account and delete the associated information. If you have any concerns regarding the information of a minor, please contact [email protected].
Changes to the Privacy Policy
abc77 reserves the right to update this privacy policy as needed. If there are significant changes to the policy, we will notify you in the following ways:
- By posting a clear notice on our website
- By sending a message to your registered email address
- By displaying a notification when you log in to the service
If you continue to use our services after the changes, it will be assumed that you have accepted the new policy. The "Last Updated" date at the top of the policy will always indicate the time of the most recent change.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us. abc77's data protection team is ready to answer all your questions:
Customer Support
Related Policies
See the links below to learn about our other policies and terms: